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LCACE Help Desk

The Help Desk is generally staffed by three regular Team Members from 11:15 AM to 12:15 PM before our monthly general meeting. The Help Desk Team are scheduled to help anyone with a computer related question or issue.

Because our Team Members have different areas of expertise, they can handle a wide variety of concerns. Most help is from minor performance issues, but sometimes a ‘client’ may need something as serious as data salvage, and an operating system reinstalled. That may required a house calls, or trip to the shop’. But our team does not charge for our work.

Our Team Members are able to provide you with assistance with Windows and networking, tablet and smart phones, older system and the Linux operating systems. Team members can work outside these areas, but like to go with their strengths.

The Help Desk team has felt its rewarding helping other people. And as important side benefits is expanding their knowledge. If any other members would like to be a Help Desk team member, the main requirement is that he/she be there around 11:15 AM.

 

Lester Larkin

 

Linda Koudelka

 

Fred Barnnet